Privacy Policy

Introduction

Itxgateway ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and use our data analysis and decision-support platform, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our platform.

Information We Collect

We may collect several types of information from and about users of our website and platform, including:

• Identification information — such as your name, email address, company name, and job title, provided when you register, request access, or contact us.
• Account and usage information — details about how you interact with our platform, including features used, session duration, and preferences.
• Technical information — IP address, browser type and version, device identifiers, operating system, and referring URLs, collected automatically when you use our website.
• Communications — records of correspondence if you contact us through forms, email, or other channels.

How We Use Your Information

We use information that we collect about you or that you provide to us for purposes that may include:

• — To provide, operate, and maintain our website and platform.
• — To respond to inquiries, process requests, and provide customer support.
• — To personalize your experience and improve the features and functionality of our services.
• — To send administrative information, updates, and, where consented, marketing communications.
• — To monitor usage, detect and prevent technical issues, fraud, or unauthorized activity.
• — To comply with applicable legal obligations and enforce our terms.

Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, provided those interests are not overridden by your data protection rights.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and activity. Cookies are small data files placed on your device that help us recognize you, remember your settings, and understand how our site is used.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website or platform may not function properly if you disable cookies.

How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• — With service providers who perform functions on our behalf, such as hosting, analytics, or customer support, subject to confidentiality obligations.
• — To comply with a legal obligation, court order, or governmental request.
• — To protect and defend the rights, property, or safety of Itxgateway, our users, or others.
• — In connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
• — With your consent or at your direction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

If you access our platform from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• — Access, correct, or update your personal information.
• — Request deletion of your personal information, subject to legal exceptions.
• — Object to or restrict certain processing activities.
• — Withdraw consent where processing is based on consent.
• — Request portability of information you have provided to us.

To exercise any of these rights, please contact us using the details provided on our website. We will respond in accordance with applicable law.

Children's Privacy

Our website and platform are not directed to children, and we do not knowingly collect personal information from individuals under the age of applicable legal consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through the contact channels listed on our website footer.